Call 9-1-1 to report any emergency-Police, Fire or Medical
Here are a few examples of when to call 9-1-1:
- Car Crash
- Someone is choking on their food
- Fire of any type, house, car or woods
- If you see a crime in progress
- A dangerous situation such as a gas leak or a power line down or arcing
- Someone is hurt or bleeding or having trouble breathing
- Someone is drowning
- Severe weather such as to report a tornado sighting
All you have to do is answer our questions. Stay on the phone and answer as calmly as you can so we can obtain the correct information.
You will be asked the following:
- The location of the problem, if you don’t know the address, be prepared to give directions or describe your location by using street names, crossroads or landmarks in the area
- The type of problem, tell the dispatcher in plain language what is happening, give details about the problem
- The dispatcher is trained to gather information while getting the emergency units en route to the problem
What can you, as the caller do?
- CPR or Rescue Breathing
- Choking (Heimlich maneuver)
- Control bleeding
You and the dispatcher can make a real difference while the emergency units are on the way. Listen to the Dispatchers directions until help arrives.
Do NOT call 9-1-1 if the problem is not an emergency
Here are some examples of when NOT to call 9-1-1:
- To request a phone number or directions
- To report loud music or a party
- To report barking dogs
- To report a power outage, contact your provider
- To check for severe weather or to see if schools are delayed or cancelled
- To request a police report
The non emergency number for Mercer County is: 419-586-7724, use this number when there is a problem that is not life or property threatening. If you call 9-1-1 for a non-emergency situation, someone with a real emergency might have a delay in receiving help.